€36,95 incl. VAT
Camera installation support
For the Hikvision alarm system we offer free support to all our customers.
However, this is not standard for camera support. If you want to receive telephone support, or even computer support via the program Teamviewer, to get the camera installed at your home, or fully functional, you can do so by purchasing this product “camera installation support”.
he maximum support time is 60 minutes. Usually a possible problem will be solved sooner.
Our telephone support includes:
- Remote computer help via the program Teamviewer
- Indication of the required software
- Camera activation, creation of a user and a password
- IP related problems
- Camera connection recommendations
- Explanation data storage via SD or NAS
- Installation application on smartphone
- Integration of camera images in Hikvision application
- All other problems causing the camera image not to be visible